Refunds & Cancellation.

BLEUN offers a free plan and paid plans billed monthly or annually in your local currency where supported. The price, currency, interval and renewal date are shown at checkout before you pay and afterwards in Settings → Billing.

BLEUN is a product operated by Perseids Ltd. Payments for eligible subscriptions are processed by Paddle, our Merchant of Record.

Paddle processes the payment, applies the correct tax and issues the invoice or receipt. Your card details are handled by Paddle, not stored by BLEUN.

Paid plans renew automatically at the end of each period at the then-current price for your plan, until you cancel. Monthly plans renew monthly; annual plans renew annually. We show the next renewal date in your billing settings.

Cancelling stops the next renewal. Unless we say otherwise, your paid access continues until the end of the period you have already paid for, after which the account moves to the free plan.

Cancelling a subscription does not delete your account or your BLEUNs. Features specific to a paid plan stop being available, and usage limits revert to the free plan. To remove your data, delete individual BLEUNs or delete your account — see the Privacy Policy.

If you are a consumer in the UK or EEA, you generally have 14 days from purchase to withdraw from a digital service contract. Where you asked us to start the service immediately and it has been provided, your right may be reduced or lost — we will tell you this at checkout. Nothing in this policy limits your statutory rights.

We will refund, in full or pro rata as appropriate, where:

• you exercise a valid statutory right of withdrawal;
• you were charged in error or charged twice;
• a paid feature was materially unavailable for a sustained period and we could not remedy it; or
• consumer law in your country requires it.

• Unused time on a period you have already paid for, after any withdrawal period has passed.
• An objective not being achieved. BLEUN does not guarantee outcomes.
• Dissatisfaction with an AI recommendation, where the service functioned as described.
• Termination of your account for breach of the Terms or Acceptable Use Policy.

We look at requests individually and in good faith — if your situation is genuinely unfair, tell us.

Email support@bleun.ai with the email address on the account and the invoice reference. We aim to respond within five business days. Approved refunds are returned by Paddle to the original payment method, typically within five to ten business days depending on your bank.

If we change the price of your plan, we will give you notice before it applies to a renewal so you can decide whether to continue. Price changes never apply retroactively to a period you have already paid for.